Terms & Conditions
General
At Capsule1, your well-being is our top priority. To ensure a smooth experience, please review the following terms and conditions before using our services.
Liability
Capsule1 and its employees are not responsible for any issues related to the use of products purchased from this website. While we take great care in providing safe and effective medications, the final responsibility for their use rests with the customer.
Medical Consultation
We strongly advise consulting a licensed healthcare provider before starting any new medication. It is important to disclose your personal and family medical history, current medications, and any relevant health conditions to ensure safety and effectiveness.
Pricing & Payments
Currency
All prices on Capsule1 are listed in USD (United States Dollars). We strive to maintain competitive pricing, but we recommend checking the latest prices before making a purchase.
Price Adjustments
Prices are subject to change at our discretion due to market fluctuations or other factors.
Order Refusal
Capsule1 reserves the right to refuse or cancel orders at any time without prior notice. If we cancel an order, a full refund will be issued to the original payment method.
Product Information
The product descriptions on our website are provided for reference purposes only. Always follow your doctor’s prescribed dosage and instructions for safe use.
Privacy & Security
Privacy Commitment
At Capsule1, we prioritize the confidentiality and security of your personal information. The data we collect (such as name, email, shipping address, and payment details) is strictly used for order processing and customer support.
Security Measures
- SSL Encryption: Your data is encrypted before being transmitted over the internet to prevent unauthorized access.
- Secure Credit Card Storage: If you choose to save your credit card details, they are securely stored in an encrypted database that is not directly accessible online.
Customer Feedback & Support
We value your opinions and feedback. If you have any comments regarding order processing, privacy policies, or our services, feel free to reach out via email. Our team will respond promptly.
Shipping & Orders
Shipping Fees
Shipping fees are calculated based on the weight of the medication(s) and will be displayed at checkout.
Delivery Time
Orders typically take 10 business days to be processed and delivered. This estimate includes packaging and transit time.
Rate & Policy Changes
Shipping rates and policies may change without prior notice. Customers are encouraged to check for updates.
Shipping Address Policy
Your most recent shipping address will be used for your current order. If you need to update your shipping address, you can do so during checkout. Changes made in your account will not affect orders already placed.
Medication Form
All medications supplied by Capsule1 are generic. We do not carry brand-name medications. Please confirm with your doctor or pharmacist before placing an order.
Customs & Import Regulations
Customs Delays
We are not responsible for any customs-related delays in the delivery of your order. Delays may be caused by importation procedures, customs clearance, or postal services in your country.
Reshipment Policy
If your order does not arrive within the expected timeframe, we kindly ask that you wait an additional 7 days before requesting a reshipment.
Customs Charges
Import duties or customs fees may apply to your order. Any such charges are the customer’s responsibility and must be paid directly to the Customs Department. We are not liable for delays or penalties related to customs processing.
By using Capsule1, you agree to abide by these Terms & Conditions. If you have any questions, please contact our support team for further assistance.
Thank you for choosing Capsule1 your trusted partner for safe, affordable, and high-quality medications.